Matrix for Media
FAQ
- Matrix Terminology
- How to Change Your Matrix Password
- Account List Management - Managers
- Account List Management - Account Executives
- Getting Started With Matrix - Quick Start for Account Executives
- Release Notes and Product Feedback
- How Do I Activate or Deactivate A User?
- How To Video: Accessing Matrix Mobile
- Matrix In Your Work Day - Account Executives
- How to Clear Your Browser's Cache and Cookies
- Account Merge Requests - Best Practices
- Matrix in Your Work Day - Managers
- Tips For Importing Contacts and Prospects Into Matrix
- How Do I Change My Display Name?
- How is Billing Imported into Matrix?
- How Can I Confirm My Billing with Traffic?
- How to Submit a Ticket to Matrix Support
- Column is Cut-Off
- Why Do Some Users Have a Strike or Line Through Their Name?
- How Do I Change My Email on My User Profile?
- I Did Not Receive My Password, What Do I Do?
- What To Do When My Password Expires?
- Email or Password Not Found
- What to do if Column on the Sales Outlook or Account list is Cut-off?
- As a Manager, How Can I Receive an Email Notification If a Lead Has Been Submitted to Me for Approval?
- What to do if Auto-Fill in Chrome is Not Working?
- Billing is Missing
- How Do I Make Files Visible to All Account Executives on a Shared Account?
- As an Account Executive, How Can I Receive an Email Notification Once Manager Has Approved or Rejected my Lead
- Why is the Wrong Office/Revenue Type/Category Assigned to My Account?